Question
I'm trying to create a Samsung certificate in Tizen Certificate Manager (Tizen Studio 3.0). While I successfully signed in to my Samsung account, the certificate creation process isn't proceeding beyond the "Success!" message.
The issue appears to be related to the agreement page window, which only shows "Success!" without further progress. Here's the error log from .metadata.log:
!ENTRY org.eclipse.ui 4 0 2018-11-06 01:07:37.135
!MESSAGE Unhandled event loop exception
!STACK 0
java.lang.StringIndexOutOfBoundsException: String index out of range: -414
at java.lang.String.substring(Unknown Source)
at org.tizen.common.cert.ui.SigninDialog.parseResponse(SigninDialog.java:238)
[Additional stack trace omitted for brevity]
Answer
Problem Understanding
The issue occurs when trying to create a Samsung certificate in Tizen Studio 3.0. The process gets stuck after successful login, showing only a "Success!" message without proceeding to the next steps. The error log indicates a StringIndexOutOfBoundsException in the certificate creation process.
Solution Methods
-
Check Network and Firewall Settings:
- Ensure your internet connection is stable
- Verify that your firewall isn't blocking Tizen Studio's network access
- Try temporarily disabling your firewall to test if it resolves the issue
-
Clear Tizen Studio Cache:
- Close Tizen Studio
- Delete the .metadata folder in your workspace
- Restart Tizen Studio and try again
-
Update Tizen Studio:
- Check for updates to Tizen Studio (Help > Check for Updates)
- Install any available updates and retry the certificate creation
Additional Tips
- If the issue persists, try creating the certificate on a different network
- Consider using a VPN if you're in a region with restricted access to Samsung services
- As a last resort, you might need to reinstall Tizen Studio
