Question
I'm experiencing display issues when installing the Tizen SDK on my Ubuntu VM with a HiDPI screen (scale factor set to 2). The installer's text and graphical elements appear improperly proportioned.
When I adjust the scale factor to 1.5 or 1 in Ubuntu's Displays control panel, the proportions look correct, but the display becomes too small for comfortable viewing on a high-DPI screen.
Is this a known issue? I've reported it on JIRA (https://bugs.tizen.org/jira/browse/PTREL-842), but as a new Tizen developer, I'm unsure if I've categorized it correctly.
Answer
Problem Understanding
The issue occurs when installing Tizen SDK on Ubuntu systems with HiDPI displays where the scale factor is set above 1.0. The installer's UI elements don't scale properly, making them appear distorted or improperly proportioned.
Solution Methods
- Temporary Workaround: Adjust your display scaling to 1.0 during the installation process, then return to your preferred scaling afterward.
- Environment Variable Solution: Try running the installer with the following environment variable:
export GDK_SCALE=1 ./installer - Monitor JIRA Ticket: Keep track of the reported issue (PTREL-842) for official updates or fixes from the Tizen team.
Additional Tips
- If you need to work with the scaled display after installation, consider using Ubuntu's built-in zoom functionality (Ctrl+Plus) when working with the Tizen tools.
- For future reference, SDK-related issues are typically categorized under "Tools" or "SDK" in the Tizen bug tracking system.
