Question
I have an existing app on the Tizen TV Store and am attempting to submit an updated version. However, when uploading the .wgt file, the pre-test fails with the error message:
"Filename cannot contain special characters except spaces and _. After checking, please re-load."
The project file I'm uploading contains a hyphen in its name, which was accepted in the previous submission. Since this is a bug-fix update, I need to resolve this issue quickly to proceed with the version submission.
How can I fix this filename issue and successfully submit my updated app?
Answer
Problem Understanding
The issue arises from the Tizen TV Store's filename policy, which restricts special characters (except spaces and underscores) in .wgt filenames. Although the previous submission with a hyphen was accepted, the policy enforcement has likely been updated or tightened.
Solution Methods
-
Rename the .wgt File
- Remove any special characters (including hyphens) from the filename, keeping only alphanumeric characters, spaces, or underscores.
- Example: Change
my-app-v2.wgttomy_app_v2.wgtormyappv2.wgt.
-
Verify Package ID and Signature
- Ensure the package ID and author signature in the updated .wgt file match those of the originally registered app.
- Refer to the Tizen Store Multi-binary Registration Guide for detailed instructions.
-
Consult Samsung TV Forum
- If the issue persists, post your query on the Samsung TV Forum for further assistance from experienced developers.
Additional Tips
- Always review the latest Tizen Store submission guidelines before uploading new versions.
- Test the renamed .wgt file locally before submission to ensure it works as expected.
